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Wi-Fi & Internet

Why Does My Wi-Fi Keep Disconnecting?

Figure out whether the problem is one device, your router, or your internet provider.

Start with one question

Does every device disconnect or only one? If only a single laptop or phone drops out, its settings, updates, or hardware may be involved. If everything disconnects, focus on the router and internet connection.

Check distance and interference

Test near the router, then in the usual problem spot. Thick walls, crowded wireless channels, and nearby electronics can affect stability.

Restart and check cables

Restart the modem and router according to the equipment instructions. Check that power and network cables are seated firmly and not damaged.

Know when to call your provider

If the internet connection itself goes down even on a wired device, check your provider’s outage page or contact them. If wired service is stable but Wi-Fi is not, your wireless setup may need attention.

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